Just received my order…Early! Thank you.
Beautifully made, absolutely first rate. Wonderful concise instructions, so rare these days.
Leaving on a trip across the US next week. Key West Fl. To SF, CA to visit my son.
BMW 1250 GSA
Hi Kathy, the rain covers fit great, the only thing I did miss was your RKA tag you used to put on them .
Thank you very much
Well DARN a while back, we were running out of our RKA labels and decided to leave them off the raincovers and Miguel catch us
Hi Richard and Kathy,
You are very welcome. RKA products have simply become an integral part of my daily and touring kit, so that I can't imaging riding without them. You know how it is, when you get a new bike there are always a few mods you do right away, among them for me are louder horns, and RKA soft luggage. The older I get the more I appreciate lighter bikes and lighter gear. The fact that I can't seem to wear out the RKA products helps!
On Tuesday, September 3, 2019, 11:07:46 AM PDT, Richard Battles <firstname.lastname@example.org> wrote:
Thought I had replied but Outlook says I have not ☹
THANK YOU so much for taking the time to send these image
They will find their way into the next Newsletter and into the photo gallery next to the ones already there 😉
From: Victor P
Sent: Thursday, August 29, 2019 3:35 PM
Subject: Thank you for such fine products
I just got your current news letter and noted some interesting letters, and the other interesting stuff that always comes with your news... I went to the Photo gallery and noted that the first two pictures on the Yamaha page are still the ones of my FJ-09 with the expanded 50 liter panniers, and 24.5 Shiloh Tank Bag.
the panniers have over 50 thousand miles on them in all weathers. I commute from Portland, OR to the Bay area for work almost every month, all year, and take as many other rides/tours to interesting places as I can. I have never used rain covers (Use stuff bags for stuff inside) and have never had any issues regardless of weather. I do regularly treat them with surface treatment to ward off any soaking in. The Tank bag has twice that milage as it was on another bike for some years before it went to live on the FJ-09.
I admit to commonly overloading the panniers as I use them for grocery shopping as well as for tour gear. But, don't worry, I do feel guilty.
I just wanted to tell you that my RKA gear, these and others, have always worked as advertised, and a great deal more, and offer tremendous value. As of now, the cost per mile is well below negligible.
Also, likely because I over do it from time to time, I once needed a small repair. Since I pass by your town from time to time, I stopped in early one morning and was there when you guys showed up. I had a wonderful visit, was shown around including a preview of some very neat new stuff, and the repair was done quickly, professionally, and has stood up for the intervening 30K miles without showing any strain.
Here are a few more shots of that bike, and that gear. Thanks again for helping to make my riding life easier, and better.
Here are a few more pictures. You can't see the gear much in the first one, but I like this one because it is in Denio, NV, and is apparently the gas station furthest from an interstate anywhere in the US... Some where in between Lake View, OR, and Battle Ground, NV. and really, really "out there".
Editors NOTE : You can find more images in the RKA Photo Gallery
Four days before I left for a cross-country trip I contacted you to place an order. You were able to get the tank bag to me in 2 days, from California to Ohio, and you did that while you were away at a rally. That’s impressive, and it was appreciated.
Thanks for nice note!
From: Howard S
Sent: Tuesday, September 3, 2019 7:27 AM
Subject: RE: September 2019 RKA Newsletter
Richard and Kathy,
This is a long-overdue “thank you” for the terrific customer service you provided back in June.
I waited until the last minute to make a decision on a new tank bag. I knew I wanted another one of your products, I just wasn’t sure which one.
From: Patrick S
You missed out.
128 from just west of Boonville all the way to the coast is virgin asphalt...not even striped yet. The coast had a few pockets of fog, but it was gorgeous the whole way.
Then, in Gualala I happened upon a group of four greybeards on an HP2 (drool!!!), a Panagale V2, a new Supersport S and an S1000XR. We rode all the way down to Jenner together and everyone agreed my
Tuono was the best sounding among the group (and likely the fastest). Good riders and it was fun to come across an experienced, smooth and fast group.
how was the slog in the heat?
On 8/31/2019 3:45 PM, Richard Battles wrote:
I plan on a 40 mile bicycle ride Tomorrow involving Chalk Hill Road ☹
Sent: Saturday, August 31, 2019 3:11 PM
Subject: Re: ride this weekend?
I have been surveilling you with my drone, so I know exactly what's what in Windsor. I even know you've got a bad cat doing bad cat things RIGHT NOW!
I may need to run over to Napa tomorrow for a family thing that's happening, so my ride this weekend may not work out as planned.
On 2019-08-31 15:02, Richard Battles wrote:
We were at a wedding in Castro Valley at a golf course ..... NO INTERNET!!!
Keep letting me know about rides
You must be monitoring our garage as I have been riding Kathy's hot rod all last week 😉
From: Patrick S
Sent: Friday, August 30, 2019 10:36 AM
To: Richard Battles <email@example.com>
Subject: ride this weekend?
Are you around this weekend? Can you make off with K's roadster? Want to make a run out to the bridge? Further?
Wow, Richard! This self-centered, obnoxious, disrespectful miscreant who helped himself to the wrong luggage sounds like a true piece of work. Knowing you as I do, and how strongly customer service in ingrained into your daily lives, I'm very proud of your defense of his inaccurate account. Hopefully he'll never grace the door of your good shop again and his arrogant stance will serve him poorly throughout his miserable life where karma will indeed catch up to him. Bad rider - no cookie!
We always love your support.
NOW….. Are those Verbs, Nouns or Adjectives?
Sent: Thursday, August 29, 2019 10:55 PM
To: RKA <firstname.lastname@example.org>
Subject: Re: September 2019 RKA Newsletter